Reserving Your Event

We operate on a first-come, first-served basis.

A non-refundable deposit of 25%–50% is required to reserve your event date. Deposits must be received within seventy-two (72) hours of your invoice being issued

Invoices that remain unpaid after seventy-two (72) hours may be automatically canceled, making the requested event date available to other clients.

Your event is not considered booked until the required deposit has been received.

Final Payment

Final payment is due three (3) to five (5) business days before your scheduled event unless otherwise stated on your invoice.

Events booked within seven (7) calendar days of the event date require payment in full at the time of booking.

If payment has not been received before service begins, YummY's Funnel Cakes reserves the right to refuse service.

Final Guest Count

Your final guaranteed guest count is due seven (7) calendar days before your event.

After the guest count has been finalized, reductions cannot be made.

Requests to increase the guest count will be accommodated whenever possible based on staffing, inventory, and scheduling.

Unused Servings

YummY's Funnel Cakes prepares staffing and inventory based on the guaranteed guest count provided by the Client.

No refunds will be issued for prepaid menu items that are not redeemed due to lower-than-expected attendance or unused servings.

Accepted Payment Methods

We gladly accept:

- Visa

- Mastercard

- American Express

- Discover

- Corporate Checks

- Corporate ACH Transfers

We do not accept:

-Cash

-Personal Checks

-Late Payments

Balances not paid by the due date may incur late fees permitted under applicable Georgia law, together with any reasonable collection costs permitted by law.

Parking Requirements

To safely operate our food truck, we require:

- A minimum parking space of 30 feet long by 15 feet wide

- At least 15 feet of overhead clearance

- A level concrete or paved asphalt surface

- Ground capable of supporting a 15,000-pound commercial vehicle

- Adequate room to safely open our service windows

For safety reasons, we cannot operate on:

- Dirt

- Mud

- Gravel

- Soft grass

- Steep hills or inclines

- Uneven surfaces

- Areas with low tree limbs

- Low utility lines

- Overhead obstructions

If the designated location is determined to be unsafe, YummY's Funnel Cakes reserves the right to relocate the truck or cancel service if no safe operating location is available.

Venue Access

The Client is responsible for ensuring our team has timely access to the venue.

This includes any required:

- Gate codes

- Security clearance

- Parking permits

- Vendor check-in

- Loading access

- Venue approvals

Delays caused by venue access issues do not extend the contracted service period.

Menu Changes

Menu adjustments and guest count increases should be requested at least seven (7) calendar days before the event.

While we will make every effort to accommodate changes, requests made after this deadline cannot be guaranteed and may result in additional charges.

Permits

YummY's Funnel Cakes maintains all licenses required to operate.

If permits are required by the venue or municipality, it is the Client's responsibility to ensure food truck service is permitted at the event location.

Arrival & Setup

Our team will arrive with adequate time to park, set up, and prepare for your scheduled service.

Should unforeseen circumstances such as traffic, venue access, or parking delays occur, we will communicate promptly with the event contact and begin service as soon as safely possible.

Service Window

Service is provided during the contracted service window listed on your invoice.

Guests waiting in line at the scheduled end time will be served whenever reasonably possible; however,

YummY's Funnel Cakes is not obligated to extend service beyond the contracted service period unless additional service time has been approved.

Delays caused by the Client, venue, guests, ceremonies, speeches, entertainment, or vendors do not extend the contracted service period.

Additional Service Time

Additional service time may be available based on staffing and scheduling.

If approved, additional service will be billed at YummY's current hourly event rate.

Serving Policy

Unless otherwise specified in writing, each prepaid guest is entitled to one serving of each menu item included in the selected package.

The Client is responsible for determining how prepaid menu items are distributed among guests.

YummY's Funnel Cakes is not responsible if guests receive multiple servings resulting in fewer servings being available later during service.

Right to Refuse Service

For the safety of our guests and team members, YummY's Funnel Cakes reserves the right to refuse service to anyone displaying threatening, abusive, intoxicated, or unsafe behavior.

No refunds will be issued for refused service resulting from guest misconduct.

Rain or Shine

YummY's Funnel Cakes operates as a Rain or Shine caterer and is equipped to serve in most weather conditions.

Rain Dates

If severe weather makes it unsafe or impossible to operate, we are happy to work with you to reschedule your event.

If you have selected a rain date in advance, we will make every reasonable effort to honor that date.

Because our calendar fills quickly, rain dates cannot be guaranteed and remain subject to availability.

If your requested rain date is unavailable, we will gladly work with you to find the next available date that works for both parties.

Cancellations

Deposits are non-refundable.

Events canceled more than fifteen (15) calendar days before the event will forfeit the deposit only.

Events canceled seven (7) to fourteen (14) calendar days before the event are responsible for seventy-five percent (75%) of the contracted event total.

Events canceled less than seven (7) calendar days before the event are responsible for one hundred percent (100%) of the contracted event total.

Food Allergies

Our kitchen and food truck handle ingredients that may contain or come into contact with:

- Wheat

- Dairy

- Eggs

- Soy

- Peanuts

- Tree Nuts

While we follow safe food handling procedures, we cannot guarantee that any product is completely free from allergens or cross-contact.

Guests with food allergies consume our products at their own discretion.

Cancellations

Deposits are non-refundable.

Events canceled more than fifteen (15) calendar days before the event will forfeit the deposit only.

Events canceled seven (7) to fourteen (14) calendar days before the event are responsible for seventy-five percent (75%) of the contracted event total.

Events canceled less than seven (7) calendar days before the event are responsible for one hundred percent (100%) of the contracted event total.

Late Payments

Late balances are subject to a 1% daily late fee until paid in full.

Service Details

YummY's Funnel Cakes will arrive with sufficient time to park and prepare for service.

Service begins once the truck or trailer has been fully parked and cooking equipment has reached safe operating temperature.

Delays caused by parking restrictions, access issues, or venue limitations may reduce the available service time.

Unless otherwise specified in writing, full-service catering includes all agreed-upon menu items, disposable serveware, napkins, utensils, and standard trash handling.

Private Property & Public Event Permits

YummY's Funnel Cakes maintains all required business licenses and health permits.

Private property events typically do not require additional permits. For events held on public property, the Client is responsible for confirming any required permits, approvals, and parking authorization before the event.

Emergency Rescheduling

Emergency rescheduling requests will be accommodated whenever possible and are subject to availability. Approved deposits may be applied toward a mutually agreed-upon future event date.

Weather Relocation

If an event must be relocated due to weather or other unforeseen circumstances, the Client should notify YummY's Funnel Cakes 8–24 hours before the scheduled service time whenever possible.

COVID-19 Testing Requirements

If a venue requires COVID-19 testing for YummY's Funnel Cakes staff, an additional fee of $75 per staff member will apply.

Gratuity

Gratuity is not required but is always appreciated. Clients may request that gratuity be added to their final invoice.

Dispute Resolution

Both parties agree to make a good-faith effort to resolve any disputes through mediation before pursuing legal action. Any unresolved disputes shall be governed by the laws of the State of Georgia.